Customer cases

Synako helped Maison Anne Caron design a unified digital ecosystem with a B2C mobile app and a B2B client portal, modernizing the coffee experience for consumers and businesses. The result: a clear product vision and a ready-to-develop architecture for a fully connected coffee service.

Implementation of a customer portal connected to SAP Business One ERP. The portal centralizes all commercial and documentation data.

Structuring and optimizing internal processes to deliver higher service quality to clients, while strengthening the company’s commitments to transparency and sustainable development.

Development of a 24/7 digital ordering solution for France Frais, seamlessly integrated with the existing system, adapted to its federal organization and 129 subsidiaries, simplifying the customer experience, enhancing operational efficiency, and strengthening its digital presence.

Design and development of a showcase website to promote the features and download of the Balade Branchée app.

Definition of a digital platform integrated into the existing information system, accompanied by a benchmarking study of a Product Information Management (PIM) solution.

Definition of a 3-year IT Master Plan with initiatives broken down, prioritized, and budgeted.

Interim CTO for 10 months.

Development of a comprehensive digital services catalog covering all citizen-related processes.